If for any reason you are not satisfied with your purchase, you may return it within 30 days from the purchased date.
Custom designed merchandise, class rings, special ordered watches and items engraved with personalized information cannot be returned or exchanged.
Returns by Mail
1. Pack the item securely. Use the original package, if possible. Enclose the original or a copy of the packing slip. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
2. For your protection, we recommend that you adding tracking number and Insured Parcel Post for your return. We are not responsible for lost package during the return.
3. Please keep the Tracking Number for the package you are returning to ensure that the package is returned to our distribution center.
4. You can expect a refund within 7-14 days of our receiving your returned product. Refund will be credited to the same form of payment used in your original purchase.
For order with free shipping, we will deduct the actual shipping cost for all returns.